Caring Environments for Everyday Living

Accessibility for Ontarians with Disabilities Act:

As per section 11.2: We can arrange for accessible feedback and alternate formats are available upon request.

As per section 12.2: We can also arrange and provide alternate formats upon request.

We are a "SCENT FREE" environment

The F.J. Davey Home, located at 733 Third Line East, Sault Ste. Marie, Ontario, is a three level 374 bed long-term care nursing home. The Home is designed to care for its residents in a homelike environment within 12 Resident Home Areas (RHA’s). Ten of the RHA’s accommodate 32 residents each and two of them are home to 27 residents each. Each RHA is designed so that when you enter through the "front door" you find yourself in the living room. The dining room and dedicated activity room are adjacent to this area. The resident’s bedrooms are found down two corridors with access to the Spa area from either hallway. The Charting Centre found on each RHA provides easy access to nursing staff by residents and their families.

Names for the Resident Home Areas were chosen by the residents and are depicted at the main entrance to each RHA and throughout by way of room identification and way finding signage. On each level you will find: Apple Orchard, Birch Lane, Cedar Grove and Driftwood Beach.

Each adjacent pair of RHA’s share a food service area, medication room, treatment room and are joined by a staff corridor.

Do You have a Concern or Question

If you have a concern or question that you would like to speak to someone about, the following steps are encouraged:

1) Speak with the staff directly about the concern. If this does not address the issue, please speak with the manager of the department.

2) If this is not effective, a concern can be brought forward in writing. This is given to the department manager. A response will be provided to you within 10 business days

3) You can bring a concern forward to the Residents Council or to the Family Council. A response will be provided to the Council Chair within 10 business days

4) You can call the Ministry of Health and Long Term Care directly with a concern or question. The number is noted below

5) You can reach out to the Patient Ombudsman with a question or to note a concern. The number is noted below

6) If you wish to bring a concern or question to the Board of Directors, please provide a written summary of the question, along with your name and contact information to the Administrator. You will be provided with additional information on what is required to be added to the Agenda for the Board of Directors.

Please Note the following Information is provided if there is a wish to follow up further with the MOHLTC

• MOHLTC Family Support and Action Line – 1-866-434-0144
• By Mail : Director, LTC Inspections Branch, LTC Operations Division, 119 King Str. W. 11th floor, Hamilton, ON. L8P 4Y7
• Patient Ombudsman – 1-888-321-0339 TTY: 416-597-5371 or https://www.patientombudsman.ca/Complaints/Make-a-complaint/Submit-Complaint

Outdoor Designated Smoking Area

• The new smoking area has been completed and is the new gated area to the right of the front entrance to the home. We ask that family members limit their smoking to this area only and do not smoke on any other area of the FJ Davey property.